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‎09-02-2024 07:37 AM - edited ‎09-02-2024 07:39 AM
I am actually reading the CSDM 4.0 White Paper and I have a problem in understanding some of the figures appearing in the document. I have found the following image:
It appears at the end of page 8. I understant that Green Boxes are referring to Life Cycles Stages and White Boxes to Life Cycle Statuses under its Green Life Cycle Stage, but what does it mean with the "Product Model" at the bottom? As it is said in this document, "Product models are specific versions or configurations of a product used for managing and tracking through various ServiceNow platform applications.". It is obvious that Life Cycle Stages and Life Cycle Statuses cannot be a Product Model as they are not CIs but Attributes. Is it making reference to the fact that this Ideation Life Cycle Status is only disposable in Product Models? If this is the case, then I cannot understand the following picture:
It is immediatly the next image. How is it possible that related stages make reference to different type of CIs? I am so lost in this topic, so I would be grateful for some help. The document I am always talking is the following: https://www.servicenow.com/community/common-service-data-model/it-is-time-csdm-4-0-draft-white-paper...
Thanks for everything,
Jordi
Solved! Go to Solution.
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‎09-02-2024 07:39 AM
Hi @jordimsant
CSDM is right forum :
Please put your question, in CSDM forum.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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‎09-02-2024 07:39 AM
Hi @jordimsant
CSDM is right forum :
Please put your question, in CSDM forum.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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‎09-02-2024 07:47 AM
Okaay, I have reposted this message in this address: https://www.servicenow.com/community/common-service-data-model-forum/i-have-some-doubts-with-figures...