I have come across a error in my error logs. I have mentioned the code below. Please help me correct the below error.

[Pallav Singh]

java.lang.NullPointerException: org.mozilla.javascript.JavaScriptException: java.lang.NullPointerException: org.mozilla.javascript.Context.makeJavaScriptException(Context.java:1935)
org.mozilla.javascript.Context.throwAsScriptRuntimeEx(Context.java:1921)
org.mozilla.javascript.MemberBox.invoke(MemberBox.java:143)
org.mozilla.javascript.NativeJavaMethod.call(NativeJavaMethod.java:292)
org.mozilla.javascript.ScriptRuntime.doCall(ScriptRuntime.java:2585)
org.mozilla.javascript.optimizer.OptRuntime.callProp0(OptRuntime.java:85)
org.mozilla.javascript.gen.sys_script_d3375092dbbcd3c04481f58dbf96195f_script_878._c_onBefore_1(sys_script.d3375092dbbcd3c04481f58dbf96195f.script:5)
org.mozilla.javascript.gen.sys_script_d3375092dbbcd3c04481f58dbf96195f_script_878.call(sys_script.d3375092dbbcd3c04481f58dbf96195f.script)
org.mozilla.javascript.ScriptRuntime.doCall2(ScriptRuntime.java:2650)
org.mozilla.javascript.ScriptRuntime.doCall(ScriptRuntime.java:2590)
org.mozilla.javascript.optimizer.OptRuntime.callName(OptRuntime.java:63)
org.mozilla.javascript.gen.sys_script_d3375092dbbcd3c04481f58dbf96195f_script_878._c_script_0(sys_script.d3375092dbbcd3c04481f58dbf96195f.script:11)
org.mozilla.javascript.gen.sys_script_d3375092dbbcd3c04481f58dbf96195f_script_878.call(sys_script.d3375092dbbcd3c04481f58dbf96195f.script)
org.mozilla.javascript.gen.sys_script_d3375092dbbcd3c04481f58dbf96195f_script_878.exec(sys_script.d3375092dbbcd3c04481f58dbf96195f.script)
com.glide.script.ScriptEvaluator.execute(ScriptEvaluator.java:279)
com.glide.script.ScriptEvaluator.evaluateString(ScriptEvaluator.java:118)
com.glide.script.ScriptEvaluator.evaluateString(ScriptEvaluator.java:82)
com.glide.script.fencing.GlideScopedEvaluator.evaluateScript(GlideScopedEvaluator.java:309)
com.glide.script.fencing.GlideScopedEvaluator.evaluateScript(GlideScopedEvaluator.java:214)
com.glide.script.fencing.GlideScopedEvaluator.evaluateScript(GlideScopedEvaluator.java:201)
com.glide.script.BusinessRule.runScript(BusinessRule.java:403)
com.glide.script.BusinessRule.runSyncBusinessRule(BusinessRule.java:293)
com.glide.script.BusinessRule.runBusinessRule(BusinessRule.java:204)
com.glide.script.BusinessRule.run(BusinessRule.java:180)
com.glide.script.GlideRecordBusinessRules.run(GlideRecordBusinessRules.java:95)
com.glide.script.GlideRecord.runScripts(GlideRecord.java:1349)
com.glide.script.GlideRecord.addBeforeQueryRules(GlideRecord.java:3404)
com.glide.script.GlideRecord.prepQuery(GlideRecord.java:3390)
com.glide.script.GlideRecord.query0(GlideRecord.java:3251)
com.glide.script.GlideRecord.query(GlideRecord.java:2982)
com.glide.script.GlideRecord.jsFunction_query(GlideRecord.java:2865)
sun.reflect.GeneratedMethodAccessor41.invoke(Unknown Source)
sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
java.lang.reflect.Method.invoke(Method.java:498)
org.mozilla.javascript.MemberBox.invoke(MemberBox.java:138)
org.mozilla.javascript.FunctionObject.doInvoke(FunctionObject.java:670)
org.mozilla.javascript.FunctionObject.call(FunctionObject.java:614)
org.mozilla.javascript.ScriptRuntime.doCall(ScriptRuntime.java:2582)
org.mozilla.javascript.optimizer.OptRuntime.callProp0(OptRuntime.java:85)
org.mozilla.javascript.gen.sys_script_9ec8399ed95a0100ec0c0bf3c3fadee9_script_877._c_script_0(sys_script.9ec8399ed95a0100ec0c0bf3c3fadee9.script:3)
org.mozilla.javascript.gen.sys_script_9ec8399ed95a0100ec0c0bf3c3fadee9_script_877.call(sys_script.9ec8399ed95a0100ec0c0bf3c3fadee9.script)
org.mozilla.javascript.gen.sys_script_9ec8399ed95a0100ec0c0bf3c3fadee9_script_877.exec(sys_script.9ec8399ed95a0100ec0c0bf3c3fadee9.script)
com.glide.script.ScriptEvaluator.execute(ScriptEvaluator.java:279)
com.glide.script.ScriptEvaluator.evaluateString(ScriptEvaluator.java:118)
com.glide.script.ScriptEvaluator.evaluateString(ScriptEvaluator.java:82)
com.glide.script.fencing.GlideScopedEvaluator.evaluateScript(GlideScopedEvaluator.java:309)
com.glide.script.fencing.GlideScopedEvaluator.evaluateScript(GlideScopedEvaluator.java:214)
com.glide.script.fencing.GlideScopedEvaluator.evaluateScript(GlideScopedEvaluator.java:201)
com.glide.script.BusinessRule.runScript(BusinessRule.java:403)
com.glide.script.BusinessRule.runSyncBusinessRule(BusinessRule.java:293)
com.glide.script.BusinessRule.runBusinessRule(BusinessRule.java:204)
com.glide.script.BusinessRule.run(BusinessRule.java:180)
com.glide.script.GlideRecordBusinessRules.run(GlideRecordBusinessRules.java:95)
com.glide.script.GlideRecord.runScripts(GlideRecord.java:1349)
com.glide.script.GlideRecord.runScriptsAndEngines(GlideRecord.java:1291)
com.glide.script.GlideRecord.updateWithoutResettingOperation(GlideRecord.java:4435)
com.glide.script.GlideRecord.update(GlideRecord.java:4363)
com.glide.script.GlideRecord.jsFunction_update(GlideRecord.java:4178)
sun.reflect.GeneratedMethodAccessor380.invoke(Unknown Source)
sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
java.lang.reflect.Method.invoke(Method.java:498)
org.mozilla.javascript.MemberBox.invoke(MemberBox.java:138)
org.mozilla.javascript.FunctionObject.doInvoke(FunctionObject.java:670)
org.mozilla.javascript.FunctionObject.call(FunctionObject.java:614)
org.mozilla.javascript.ScriptRuntime.doCall(ScriptRuntime.java:2582)
org.mozilla.javascript.optimizer.OptRuntime.callProp0(OptRuntime.java:85)
org.mozilla.javascript.gen.sysevent_in_email_action_f2ea728e7cdd64006216b82ff00bea84_script_1218._c_script_0(sysevent_in_email_action.f2ea728e7cdd64006216b82ff00bea84.script:20)
org.mozilla.javascript.gen.sysevent_in_email_action_f2ea728e7cdd64006216b82ff00bea84_script_1218.call(sysevent_in_email_action.f2ea728e7cdd64006216b82ff00bea84.script)
org.mozilla.javascript.gen.sysevent_in_email_action_f2ea728e7cdd64006216b82ff00bea84_script_1218.exec(sysevent_in_email_action.f2ea728e7cdd64006216b82ff00bea84.script)
com.glide.script.ScriptEvaluator.execute(ScriptEvaluator.java:279)
com.glide.script.ScriptEvaluator.evaluateString(ScriptEvaluator.java:118)
com.glide.script.ScriptEvaluator.evaluateString(ScriptEvaluator.java:82)
com.glide.script.fencing.GlideScopedEvaluator.evaluateScript(GlideScopedEvaluator.java:309)
com.glide.script.fencing.GlideScopedEvaluator.evaluateScript(GlideScopedEvaluator.java:168)
com.glide.notification.inbound.InboundEmailActionHandler.executeInboundActionScript(InboundEmailActionHandler.java:369)
com.glide.notification.inbound.InboundEmailActionHandler.executeAction(InboundEmailActionHandler.java:447)
com.glide.notification.inbound.InboundEmailActionHandler.executeScriptInScope(InboundEmailActionHandler.java:143)
com.glide.policy.ScriptActionHandler.process0(ScriptActionHandler.java:60)
com.glide.policy.ScriptActionHandler.process(ScriptActionHandler.java:39)
com.glide.policy.EventProcessor.processEventDuringNormalOperation(EventProcessor.java:174)
com.glide.policy.EventProcessor.processEvent(EventProcessor.java:109)
com.glide.policy.EventProcessor.process(EventProcessor.java:71)
com.glide.policy.EventManager.processEvents(EventManager.java:296)
com.glide.policy.EventManager._process(EventManager.java:166)
com.glide.policy.EventManager.processDelegatedEvents(EventManager.java:140)
com.glide.script.GlideSystem.js_processDelegatedEvents(GlideSystem.java:713)
sun.reflect.GeneratedMethodAccessor343.invoke(Unknown Source)
sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
java.lang.reflect.Method.invoke(Method.java:498)
org.mozilla.javascript.MemberBox.invoke(MemberBox.java:138)
org.mozilla.javascript.FunctionObject.doInvoke(FunctionObject.java:670)
org.mozilla.javascript.FunctionObject.call(FunctionObject.java:614)
org.mozilla.javascript.ScriptRuntime.doCall(ScriptRuntime.java:2582)
org.mozilla.javascript.optimizer.OptRuntime.callProp0(OptRuntime.java:85)
org.mozilla.javascript.gen._refname__216._c_script_0(<refname>:1)
org.mozilla.javascript.gen._refname__216.call(<refname>)
org.mozilla.javascript.ContextFactory.doTopCall(ContextFactory.java:563)
org.mozilla.javascript.ScriptRuntime.doTopCall(ScriptRuntime.java:3428)
org.mozilla.javascript.gen._refname__216.call(<refname>)
org.mozilla.javascript.gen._refname__216.exec(<refname>)
com.glide.script.ScriptEvaluator.execute(ScriptEvaluator.java:279)
com.glide.script.ScriptEvaluator.evaluateString(ScriptEvaluator.java:118)
com.glide.script.ScriptEvaluator.evaluateString(ScriptEvaluator.java:82)
com.glide.script.ScriptEvaluator.evaluateStringWithPrefix(ScriptEvaluator.java:66)
com.glide.script.Evaluator.evaluatePossiblePrefixedString(Evaluator.java:202)
com.glide.job.RunScriptJob.evaluateScript(RunScriptJob.java:163)
com.glide.job.RunScriptJob.execute(RunScriptJob.java:86)
com.glide.schedule.JobExecutor.lambda$executeJob$70(JobExecutor.java:107)
com.glide.schedule.JobExecutor.executeJob(JobExecutor.java:110)
com.glide.schedule.JobExecutor.execute(JobExecutor.java:94)
com.glide.schedule.GlideScheduleWorker.executeJob(GlideScheduleWorker.java:236)
com.glide.schedule.GlideScheduleWorker.lambda$process$68(GlideScheduleWorker.java:165)
com.glide.worker.TransactionalWorkerThread.executeInTransaction(TransactionalWorkerThread.java:35)
com.glide.schedule.GlideScheduleWorker.process(GlideScheduleWorker.java:165)
com.glide.schedule.GlideScheduleWorker.run(GlideScheduleWorker.java:75)

[Mark Roethof]

Hi there,

Is this the same as https://community.servicenow.com/community?id=community_question&sys_id=7c700f911be98010fff162c4bd4b...?

Or is this different? If different, can you share the scripting?

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark

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