I have created one record producer for creating incident

[Srinivasu2]

Hi Community,

I have created one record producer for creating incident and created same kind of fields in incident form as well.

here my question is how to show only user entered values fields on incident form, don't visible empty fields  from record producer

Please suggest?

Thanks,

Srinivasu

[Sagar Pagar]

Hi @Srinivasu2,

You need to configure the view to show specific fields on incident form.

Thanks,

Sagar Pagar

[Dr Atul G- LNG]

Hi @Srinivasu2 

When you say only entered value , to whom you want to show and where? bcz an ITIL user need all information to work in incident.

[Sandeep Rajput]

@Srinivasu2 You can create an onLoad client script to hide empty fields on the form. Here is the link to one of the posts where the empty fields have been hidden via client script https://www.servicenow.com/community/developer-forum/hide-all-empty-field-from-a-form/m-p/1642890

Hope this helps.