Icon link does not display catalog item

samadam
Kilo Sage

I have a portal where I added the icon link widget and pointed that to catalog item and the respective item I wanted. It is not working. The URL that it formatting is missing the "sc_cat_item". Is there a known issue?

 

Instaed of the URL being:

https://myinstance/sc?id=sc_cat_item&sys_id=234567e187d53510e555caa9cebb1234

it is formatting it to 

https://myinstance/sc?id=&sys_id=234567e187d53510e555caa9cebb1234

1 ACCEPTED SOLUTION

Saurabh Gupta
Kilo Patron
Kilo Patron

Hi,
In the page field you can populate sc_cat_item page.



Thanks and Regards,

Saurabh Gupta

View solution in original post

5 REPLIES 5

Saurabh Gupta
Kilo Patron
Kilo Patron

Hi,
Please share the screenshot of impacted link widget instance.


Thanks and Regards,

Saurabh Gupta

Nivedita Patil
Mega Sage
Mega Sage

Hi @samadam ,

 

 Use Type: Catalog Category ,  it will redirect to the catalog item.

 

Refer the  below screenshot  for more detail.

 

today ans.jpg

Mark my answer correct and helpful if helps you.

 

Thanks,

Nivedita Patil.

                     

samadam
Kilo Sage

samadam_0-1695141082913.png

 

Saurabh Gupta
Kilo Patron
Kilo Patron

Hi,
In the page field you can populate sc_cat_item page.



Thanks and Regards,

Saurabh Gupta