If assignment Group is empty then 'Assigned to' Reference Table doesn't show any user

[Vartika Goel]

Hi Team,

On the INC form i want 'assigned to' field pop-up table doesn't show any user until we have 'assignment group' filled. I want to achieve this via Advance reference qual calling script include function. 

If above assignment group is empty it should not show users in 'assigned to' field pop table as below:

Thanks in Advance

[kalyani8]

Hello Vertika Goel,

You can follow  below steps:

1. create a script include and call it in the reference qualifier of 'assigned to' field

2. pass assignmnet group in the qualifier parameter

3. return group members sys_id's as a response from script include (use 'sys_user_grmember' to get the members of a group).

Try above steps and let me know if that works.

[Gopi Naik1]

Hi @Vartika Goel,

Create a client callable script include as follows:

var GetGroupMembers = Class.create();
GetGroupMembers.prototype = Object.extendsObject(AbstractAjaxProcessor, {
getUsers:function(groupId){
var userSysId=[];
var grmem=new GlideRecord('sys_user_grmember');
grmem.addQery('group',groupId);
grmem.query();
while(grmem.next()){
userSysId.push(grmem.getValue('user');
}
return 'sys_idIN'+userSysId.toString();
},
type: 'GetGroupMembers'
});

And Call the script include from advanced reference qualifier of assigned to field as javascript: new GetGroupMembers().getUsers(current.assignment_group);

Thanks,

Gopi

[Vartika Goel]

Hi @Gopi Naik1 

Thank you for reply 
getting below error:

[Gopi Naik1]

Hi @Vartika Goel ,

Please add " type: 'GetGroupMembers'" after 14th line.

Thanks,

Gopi