if user post comments and if the article belongs to HR knowledge base then send notification

[Gillerla Rajesh]

If user post comments and if the article belongs to HR knowledge base, then send notification to xyz person

 Any one help me with source code 

[OlaN]

Hi,

A very simple Flow could do this.

Trigger would be when a Feedback record [kb_feedback] is created.

Then in the first step, do a check if the feedback record is linked to a KB article that is within the KB base of HR.

(or alternatively incorporate this check within the trigger)

Then finally use the send email or send notification action to send the email.