Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Image is not loading in Virtual Agent

Abhijit Das7
Tera Expert

‎08-27-2023 07:53 PM

Hi Everyone,

 

I am working on Virtual Agent, and I am trying to get image but it is not loading.

 

va look.PNG

 

And I am loading image URL from lookup utility.

va image.PNG

 

Can someone help me?

 

Thanks in adavance

0 Helpfuls
  • 787 Views
6 REPLIES 6

Hemant Goldar
Mega Sage
In response to Hemant Goldar

‎08-27-2023 09:39 PM - edited ‎08-27-2023 09:39 PM

Can you also check the String length for QrURL as by default it's 40?

Thanks,

Hemant

0 Helpfuls

Abhijit Das7
Tera Expert
In response to Hemant Goldar

‎08-27-2023 09:48 PM - edited ‎08-27-2023 10:00 PM

Hi @Hemant Goldar 

 

QrURL is a URL of QR code. There is a custom table in my instance, which has records and each record has it's own independent QR code. That mean's QrURL is not fixed , it is dynamic.

String length of QrURL on custom table is 1000.

 

Thanks.

0 Helpfuls