I want to display part of a response that I get from a REST message and I want to display this information in a sidebar tab in Service Operation Workspace dashboard. Which data resource should I use and what appoach should I take?
Hi We have a Use-Case where I am trying to resolve this via ServiceNow, need some inputs if we can do it! Currently, We create SFTP link and users/passwords in the SFTP system and then send the password information via emails to them. Is there any w...
Hello community-We have enabled AI SearchAll is good except...When I enter in an INC number, example: INC0012345, it shows up in the type ahead search results. The user can then click on the type ahead result and is taken to a page that we have NOT c...
Hello, I would like to add an option to the contextual sidebar on the HR agent workspace. Has anybody been able to do this? And if so what steps did you take to do this? Many Thanks, Luke
Hi Everyone,you just need to go to SN Utils extension and right click -> select tools -> select popin / popout I thought this is useful for Community members hence sharing
Hi All,one Team everyday they will place file in shared folder. so to get that file From run commander when I place "admin\Servicenow\majaordata\import\" , it will take me to Import folder , there are multiple files. Now I would like to access specif...
Hello Community, I hope you’re all doing well.I’m currently working on a requirement where we need to enable Service Catalog functionality within the Mobile Agent app. I understand that Now Mobile is primarily designed for requesters to browse and su...
Hi All,I am trying to append a value of a URL using on load catalog client for a order guide. My requirement is I need to have a parent catalog variable value appended in URL when user clicks on next button in order guide. I wrote an on load client s...
Hello,I would like to add the ability to send emails (and see sent and received emails) from the Requested Item record form in the Service Operations Workspace. I added the email Client attribute to the sc_req_item dictionary entry (See figure 1). C...
How can we hide 'author-view' toggle (top right side) from employee portal.
I want to bring approval groups from impact and affected ci in change request .those approvals should come as common approval at authorize stage. How to configure do we need to do this via change polices or is there any way to achieve this .
Team, Doing this integration with Microsoft Defender: https://learn.microsoft.com/en-us/defender-cloud-apps/protect-servicenow Anyone else travel down this path? Were there any gotchas or performance issues to deal with? Thanks,Jeff
Hi, We have set up the following components for our RPA implementation: Bot Process, Queue, Robot, Robot Credentials, Schedule, and Credential Group. On the Windows VM, we have installed RPA Studio, Unattended Agent, and Login Agent.When we run the f...
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