In Dashboard, in business elapsed percentage field it is not showing with % and with colorings bars

srikavya kondet
Tera Contributor

Hi Everyone,
In dashboard, in business elapsed percentage field it is showing number only not showing with percentage and with colorings bars. But in incidents form related lists in sla's it is showing percentage and coloring bars.

srikavyakondet_0-1741691969292.jpeg

It is showing like this.

 

srikavyakondet_1-1741692001406.jpeg

But it should be like this.

 

Can anyone please explain what the issue is and how to resolve this issue.

 

Thank you,

Srikavya.

3 REPLIES 3

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @srikavya kondet 

Might be helpful

 

https://noderegister.service-now.com/kb?id=kb_article_view&sysparm_article=KB0824648

https://www.servicenow.com/community/platform-analytics-forum/business-elapsed-percentage-progress-b...

 

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J Siva
Tera Sage

Hi @srikavya kondet
This is the expected behavior. In work spaces, progress bars are unsupported.
PFB the ServiceNow support doc.
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0953779
Hope this info helps.

Regards,
Siva

Ankur Bawiskar
Tera Patron
Tera Patron

@srikavya kondet 

It seems you have added reports on dashboard.

Seems it's not supported.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader