In serviceportal search with name not appearing SR
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10-30-2023 05:31 AM - edited 10-30-2023 06:56 AM
Hi All,
If you use "CMDB" as a search term relevant SR's do not appear
For example, if i search for CMDB i would expect the below SR's to be returned as results:
CMDB SR for Application CI
CMDB update for Network CI
when we search with entire name we will get. But when we search with CMDB we are not getting.
let me know the reason. Please provide the solution
Please find the attached snip for the clear reference.
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