Inc Priority

[nameisnani]

Hi Team ,

can any one please help me here with this requirement .

Requirement - Need list of incidents where in priorities has been changed in the past . 

can anyone please provide detailed steps with screenshots for better understanding.

Please provide detailed steps and snips 

Thanks,

[Maddysunil]

@nameisnani 

Please if below link can help you

https://www.servicenow.com/community/developer-forum/how-to-get-report-of-incident-where-priority-wa... 

Please Mark ✅Correct if this solves your query and also mark 👍Helpful if you find my response worthy based on the impact.

Thanks

[nameisnani]

Hi @Maddysunil 

I have already gone through this link not worked .

[Amit Verma]

Hi @nameisnani 

You can refer to the solution provided in the below links :

https://www.servicenow.com/community/developer-forum/how-to-pull-a-report-on-incident-table-for-prio...

https://www.servicenow.com/community/platform-analytics-forum/how-to-run-report-on-priority-changes/...

Thanks and Regards
Amit Verma

[Anubhav24]

Hi @nameisnani ,

You can also try to look into "metric_instance" table.

Please mark helpful/correct if my response helped you.