Incident Report Variables

[Ralton Stewart]

I need to create a report on  the incident table but require the attached variables. 

[AndersBGS]

Hi @Ralton Stewart ,

According to your screenshot, I can see that the incident is created from a record producer from the service portal. 

To capture the different metrics that you're requesting:

1. Create a report based in the incident table

2. In the configure sections chose select columns:

3. In the popup select questions

4. Select the record producer of your choice

5. select the variables that you would like to add to the report.

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

Best regards

Anders

[Ralton Stewart]

Hey I had a look at your suggestion but I am not seeing the fields required unless I am doing something wrong see attached.

    

[AndersBGS]

Hi @Ralton Stewart ,

When you click the record producer of your choice, doesn't you get the available questions from the record producer in the available column? 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

Best regards

Anders