Incident/task number not showing in the announcement workspace

Vinod S Patil
Tera Contributor

Hello Everyone


In workspace announcements able to see outage number but not showing the incident even task incident moved to right side in view config.

Please have look on below screen shot.

Pic 1 : Announcement workspace

VinodSPatil_0-1720612948013.png

Pic 2: EVAM view config

VinodSPatil_1-1720613108881.png


Please suggest me resolve this.
Thank you



 

1 REPLY 1

Dnyaneshwaree
Mega Sage

Hello @Vinod S Patil ,

Verify View Configuration from configurations of workspace experience. Make sure the Incident field is included in the configuration.
Verify that the Incident field is visible and not hidden by any UI policies or client scripts.
Ensure that the user has the necessary permissions to view the Incident field.

 

Please accept my solution if it works for you and thumps up to mark it as helpful.
Thank you!!

Dnyaneshwaree Satpute
Tera Guru