Incident task number

[Aneela Sravani]

Hello All

I had added incident task to my incident  form and created incident task but incident number from incident form  is not mapping to incident task form. Can you please help me with this.

Thanks in Advance

[Hemanth M1]

Hi @Aneela Sravani  , 

Tab will only be visible if any incident task associated to it, add a incident task to this incident and verify. 

[Prashant Moily · Accepted solution]

Hi Aneela, 

You have to navigate to incident_task.incident related list and check if omit if empty is checked.

Link to the list search here:

https://SERVICENOW_INSTANCE_NAME.service-now.com/sys_ui_list_control_list.do?sysparm_query=related_l...

We also have a KB link: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1188616

Hope this information helps you