Ingesting the data from cmdb_ci_pc_hardware to alm hardware

[Manu143]

Hi,

 As Iam new to Sevicenow(CMDB and ALM)  I need urgent guidance/help  for:

I want to ingest all the computer (laptop and desktop) asset from  "cmdb_ci_pc_hardware"  to alm_hardware table to manage asset life cycle for laptops and desktops in ServiceNow ALM module. How to do this ? How to create the new model category as Laptop/Desktop in alm hardware? While creating model category under which class it should come?

Thanks,

Manu

[Manu143]

Hi Community,

   Anyone can give any guidance on my question?

  I want to ingest all the computer (laptop and desktop) asset from  "cmdb_ci_pc_hardware"  to alm_hardware table to manage asset life cycle for laptops and desktops in ServiceNow ALM module. How to do this ?Using Scripting(fix script)

Thanks ,

Manu

[Rahul Priyadars]

I have 1 question here.

Why not use OOTB model category which is available

or as per ur requirement it should be like that if not using OOTB. But in my view you should use OOTB Model Category. WHy refer this thread- https://www.servicenow.com/community/itom-forum/intended-use-of-the-class-cmdb-ci-pc-hardware-class-...

Hope this helps

Regards

RP

[Manu143]

Hi Rahul,

 Thanks for the valuable reply from your end Actually I want to create laptop desktop category apart from computer in Alm hardware table.

Thanks,

Manu

[Rahul Priyadars]

For Laptop which CMDB class you will keep data?

For Desktop which CMDB CLass you will keep data?

Form Factor attribute of CMDB_CI_Computer class can be used to Identify the devices.

Regards

RP