Instance IP Address

[Mason5]

Hi Community,

I was trying to know, if Servicenow instance IP address is changed, will it impact existing integrations and user access via SSO in Servicenow?

Thanks in Advance!

Regards,

MK

[Community Alums]

Hi Mason,

IP address used to access your instance as well as the IPs that your instance will use to talk back to you will definitely change when you move datacenters.   You can find your current IP addresses here:   Service Catalog > Instance Management > My IP Information. 

Also,

Just add stats.do to your instance URL. you will find all the stats there.

https://<your instance URL>/stats.do

You will see something like this :

Mark my answer correct & Helpful, if Applicable.

Thanks,
Sandeep

[Community Alums]

Hi Mason

Any update to this ?Any follow-up required? if not

Kindly mark the answer as Correct & Helpful both such that others can get help.

Thanks,
Sandeep

[Meloper]

Hi Sandeep,

the IP in Stats seems to different to the 4 IPs i get when i use, Support Portal "My IP Information."

[SwarnadeepNandy]

IP address which you receive in stats.do is a private IP address, Not the public IP.
You receive the public IP in the support.servicenow.com.
Kind Regards,
Swarnadeep Nandy