Instance offline since last 12 days

[Nikita Agarwal]

Hi Team,

My instance has been offline for the last 12 days. I have my PoC on the instance that I have to demo. I don't have a backup of it. Could you please resolve it as soon as possible?

I really appreciate any help you can provide.

[Mark Roethof]

Hi there,

You probably already know that there is no support for PDIs, this is already for a while, nothing new, hundreds of similar posts have been made. Though posting your question here... will have zero effect.

I have already mentioned it to the Community team to make this somehow more visible, so posting questions like these can be prevented since no one can help anyway.

Only thing you can do:
1) Wait and hope your PDI gets back alive
- OR -
2) Request a new PDI

Be aware, PDIs can always suddenly without any notice drop. So always backup your work.

[Nikita Agarwal]

@Kamini Kansal, could you please help here?
instance URL:https://dev223948.service-now.com/

[Dr Atul G- LNG]

Kamini is no longer Woking with SN.

1. There is no support available for PDI.

2. If you can wait, more, let's wait 

3. You may release this instance and take a new one but in this case, you will lose your previous data. 

[Sohail Khilji]

SOLVED > ServiceNow PDI issue !