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11-21-2022 11:22 PM - edited 11-22-2022 09:59 PM
Similar to the attached screenshot, i want the searches on my custom table be logged to sys_search_event_list, whether search is made in the portal, on the platform or in the agent workspace. Is there a way to this?
Solved! Go to Solution.
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11-22-2022 12:48 AM
Hi @Mel A ,
I believe you can use "sys_search_source_event" table, which is present as "Search Events per source"
The Search Event per source [sys_search_source_event] table stores records correlating search strings with results from a specific table, here called a data source. A search can query multiple tables. The sys_search_event table lists one record for the entire search, while the sys_search_source_event table lists one record for each data source (table) queried.
For more details, visit this:
Although, its not recommended to build reports on the system tables, but if you can break down the number of records with filter condition, that can workout.
Aman Kumar
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11-23-2022 04:44 PM
I am marking this correct because as you mentioned, this is oob. Found this also for text search https://www.servicenow.com/community/csm-forum/is-there-a-log-for-the-global-text-search/m-p/411645
Thank you.
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11-23-2022 07:23 PM
