Knowledge Article in 'Draft' state for more than 7 days

[John Johnson]

I've been looking for a resolution...

How can i alert the author and the manager of the knowledge article that is in draft mode for 7 days?

Then maybe if still  in draft mode for 30 days?

I have been working on a new notification 'KM: Article in Draft'

when to send' record inserted or updated

inserted, updated

conditions=workflow changes to 'draft'

i must need some 'Advanced condition' to get this to go to the author and manager...??   

Thanks in advance !

[AndersBGS]

Hi @John Johnson ,

I would assume that you can create a scheduled flow in flow designer, for kb_knowledge table for workflow is draft and updated relative before 7 days ago. By doing this, then send an email to notify XXXX. 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

Best regards

Anders 

[John Johnson]

Could you elaborate on this some please?  like step 2 in your example above? 'for each item in'

[AndersBGS]

Hi @John Johnson ,

What I refer to above is that in the first statement, it collects records where the state is draft and updated last time before 7 days ago. This will give some amount of records or none. Afterwards, the "for each" statement is, that there should be done something for each record found in previous statement. As @SN_Learn  mentioned, afterwards there should be send a notification on the for each statement.

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

Best regards

Anders 

[John Johnson]

How would i actually be able to alert the author?