Knowledge Base article source code

[Mari2]

Hello everyone,

I am wondering if there is any way I can use Markdown and Mermaid syntax in KB article. As long as I tested, only HTML is available. But if I can use Markdown or Mermaid, it would be great from the visibility and traceability perspective. 

Any comment would be appreciated. Thank you.

[Sandeep Rajput · Accepted solution]

@Mari2 Unfortunately, except HTML, you will not be able to use Markdown/Mermaid syntax in KB articles. These markup languages are not supported.

[Mari2]

Hi Sandeep,

Thank you very much for your response. And understood HTML is the only supported language. Thank you!

[SanjivMeher]

Did you try importing the article from a word document to see if that works?

[Mari2]

Hi Sanjiv,

Thank you very much for your comment. 

I just tested. Unfortunately, it did not work (the actual syntax will be displayed as below).