Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Limit service portal access to certain users?

SandyL83
Tera Guru

Hello,

I have the requirement to limit access on one of our service portals to only users who have user_class = "employee". User class is a field on the sys_user table. 

Does anyone have any advice on how to do this?

Thanks !

 

1 REPLY 1

Ankur Bawiskar
Tera Patron
Tera Patron

@SandyL83 

you should handle it with scripting

check these links

6 ways to set up your Service Portal for redirection SUCCESS! 

How to configure redirection for Service Portal 

Service Portal Separation & Redirection 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader