link request task to change request

osvaldo2 · ‎01-03-2018

Has anyone been able to link a request tasks to a change request similar as showing in this steps. Link changes to a project task I am able to see it creates a change from the task but I cant get the task to show up linked on the change request?

SanjivMeher · ‎01-05-2018

Thats great.. You found it. But it is referencing the Catalog Task instead of Change Request or Task table, while you in the script you are trying to store the change request. Something is wrong with the way it is implemented.

You also need to correct this line in the script.

link.eislinked_task = changeRequest.insert();

It should be

link.u_eis_linked_task = changeRequest.insert();

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osvaldo2 · ‎01-10-2018

the problem with the above is that it should not be a project task and just been showing up from the eis task link instead

SanjivMeher · ‎01-10-2018

I didnt understand this 'the problem with the above is that it should not be a project task and just been showing up from the eis task link instead'

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osvaldo2 · ‎01-10-2018

It should not be a project task because we are working out of a requested item. It I should be able to appear from the EIS LInk and be the task number should start with EIS

SanjivMeher · ‎01-10-2018

I wish I could help you more on this, but this must be a client environment and I can't get into it to understand whats going on.

But I believe you can go through you script, understand it and get to what you are trying to achieve. All the best.

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osvaldo2 · ‎01-10-2018

thanks i appreciate your help with this matter you helped me point out the biggest issue i had.