List Field with Choices not Showing on workspace

[HuodilM]

Hello,

I have created a field which type is "List", I've created it without a reference table, but I have added some choices for this field in order to authorize multiple choice selection. The field is named "Multiple Choice" and the choices are "A,B,C,D,E,F". This choices are displayed on the back-office and I can select one or more choices, but on the workspace it doesn't work I have the message "No results found" even with my account as an admin.

Find below screenshot for more clarification.

Regards,

[Susan Britt]

I know this is an old post, and not sure if you were able to resolve.  I am having the same issue today and found this old post with a resolution. 

https://www.servicenow.com/community/itsm-forum/list-field-with-choices-doesn-t-work-on-workspace/td...

[PabloV]

Hi All ! I know it's an old post but the way to solve this as a workaround to be captured in any workspace is assigning the reference field to 'sys_choice' table and add a qualifier that says

Element is  <field_name>
Table is <table_name>
Inactive is false

In that way you will get all the active choices related to your List field added to the workspace view and updated based on the active field of the choice.

In case choice table is not available as a reference field you can update it via background scripts or SN Utils

Here is the example below:

Please mark the answer as correct if its solves your issues !