List layout not working as expected

[puchu]

Hi everyone,

i am very new to servicenow and working on configuring the list layout,

For one CI class, i am facing issue like after configuring the list as an admin, the correct list is visible only to the admins.

When i am impersonating with the non-admin role, the changes are not getting reflected for their profile.

Can someone help me on this?

thanks

[puchu]

This is not for specific user.

so i cant check for all the users.

[karthik120]

Hi Puchu,

I understand that it is not for only one user. Can you please share the screen shot of what are the views you have on that particular list?

Thanks,

Kartik

[puchu]

[puchu]

I am sorry that i didn't mention that the non admin users are from the child domain, but as i am making changes in global domain,they should be available to them

[Gowrisankar Sat]

Hi,

Did you try clicking on reset to column defaults button, which you can get by clicking on gear icon on the list?