List view help

[huyjor]

Hello Team

I have a custom table where i have different list view.

But when i try to impersonate someone who has student role, or instructor role. It always goes to default view. How do i change to if i impersonate a student of instructor, it should go to one of these view. Thanks for your help. 

[Sandeep Rajput]

@huyjor You need to create a View Rule to make a user use a specific view. Please refer to the documentation https://docs.servicenow.com/bundle/washingtondc-platform-user-interface/page/administer/navigation-a... to know more about view rules.

Hope this helps.

[Community Alums]

Hi @huyjor ,

You can create a View Rule, follow the steps : https://docs.servicenow.com/bundle/washingtondc-platform-user-interface/page/administer/navigation-a...

Else, if you want to use a scripted View Rule :

(function overrideView(view, is_list) {
answer = view;

if (gs.hasRole("finance_transformation"))
answer = "Finance_Transformation";

})(view, is_list);

[huyjor]

I have 2 view rules 

(function overrideView(view, is_list) {

answer = view;  // set the new view to answer

if(gs.hasRole("x_74571_kb_univ.sno_ku_student"));

answer = "student"; //student is name of list view 

})(view, is_list);

------------------------------------------------------

(function overrideView(view, is_list) {

answer = null;  // set the new view to answer

       if(gs.hasRole("x_74571_kb_univ.sno_ku_instructor"));

answer = "instructor"; //instructor is name of list view 

})(view, is_list);

When i impersonate a student, it shows up instructor view. And when i impersonate instructor, it also shows the same view which is instructor view. I'm not why. It could be something wrong with my code. Please help

Impersonate student or instructor. It shows up the same 

[Sandeep Rajput]

@huyjor Please update your view rules as follows.

(function overrideView(view, is_list) {
answer = view;  // set the new view to answer
if(gs.hasRole("x_74571_kb_univ.sno_ku_student")){
answer = "student"; //student is name of list view 
}

})(view, is_list);
------------------------------------------------------
(function overrideView(view, is_list) {
answer = null;  // set the new view to answer
if(gs.hasRole("x_74571_kb_univ.sno_ku_instructor")){
answer = "instructor"; //instructor is name of list view
} 
})(view, is_list);

and check it it works correctly.