Login page structer is changed. Unable to login

[Sirri]

Hi All,

when i'm try to login in pdi. I'have done some login page modification.

I'm unable to login. Please let me know why this is happening.

For login page will be display as attached screeenshot. please let me know how to overcome this.

Thank you,

[Ademir Amaral1]

@Sirri 

Try logging in using this URL:
https://yourinstance.service-now.com/login.do

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

[Sirri]

Hi @Ademir Amaral1 ,

Given link is not working.

Thank you

[Dr Atul G- LNG]

Hi @Sirri 

I think , you did changes and due to same backend configuration has been disturbed. If you are not able login. i think reset the instacne is last option , as you said it is not password issue. Please share some screen shot , also try to open your PDI on mobile phone and may be that interface is good till now. 

[Mark Roethof]

You should just be able to login through the developer site. Only thing is that the developer site uses the admin user (= bad practice) and a password which might be different when you manually changed that. Therefor: reset password on the developer site. Also look at the URL which the developer site is using to login, that way no login page needed.