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Login page structer is changed. Unable to login

Sirri
Tera Guru

Hi All,

 

when i'm try to login in pdi. I'have done some login page modification.

I'm unable to login. Please let me know why this is happening.

 

For login page will be display as attached screeenshot. please let me know how to overcome this.

 

Thank you,

1 ACCEPTED SOLUTION

Like I mentioned:
"Perhaps you can reset the password on the Developer site, and use the Start building from there."

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

---

 

~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

LinkedIn

View solution in original post

10 REPLIES 10

Sumanth16
Kilo Patron

Hi @Sirri ,

 

Manually enter your password on the login page, if you do not remember your password then try to reset it.

 

Screenshot 2024-02-22 at 13.12.48.png

 

If I could help you with your Query then, please hit the Thumb Icon and mark it as Correct !!

 

Thanks & Regards,
Sumanth Meda

Hi @Sumanth16 ,

 

Thanks for your response,

This is not my issue I have password and user name  but login page is different looking structer. Due to I have done modifications to login page. Due to that I'm unable to login. Please see the issue once again you will get idea.

Thank you

 

Thank you

Mark Roethof
Tera Patron
Tera Patron

Hi there,

 

Perhaps you can reset the password on the Developer site, and use the Start building from there.

 

Else... I think your stuck and no other option than requesting a new PDI. As you know there is no support on PDIs, so no one who can logon to your instance and revert your changes. 

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

---

 

~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

LinkedIn

Hi @Mark Roethof ,

Thank you for response,

 

when we start building also it will be displaying same login page. Due to I have change previously admin password also. Please let me know is there any other solution for it.

 

Thank you.

Like I mentioned:
"Perhaps you can reset the password on the Developer site, and use the Start building from there."

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

---

 

~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

LinkedIn