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Looks Up Records not pulling records from List Collector

Michael Graden
Tera Contributor

I have a Catalog Item with a List Collector for the cmdb_ci_server table. Within the Flow, I have created a Look Up Records for this table with the condition Sys ID is one of server_configuration_items (List Collector variable) > Sys ID. Though results are coming up 0. From searching other posts this appears to be the correct way, so not sure why I'm getting 0 results. We are also on Australia. 

LUR_Config.jpg

 

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2 REPLIES 2

Vishal Jaswal
Tera Sage

Hello @Michael Graden 

The catalog variables stores the values of CIs, therefore you need to use Action "Get Catalog Variables" before the Look up records as shown below:

VishalJaswal_0-1790623568529.png



VishalJaswal_1-1790623582801.png

 

VishalJaswal_2-1790623596783.png


Validation Results:

VishalJaswal_4-1790623633734.png

 



VishalJaswal_3-1790623620906.png

 




Hope that helps!

I guess I should have specified that I do have the "Get Catalog Variables" as the first step. Hence why I was able to select the List Collector variable within the Look Up Records action.