<User> had modified this field value - Geneva

[Sue Frost]

With the upgrade to Geneva, we're able to make use of the functionality that indicates if a user has modified a field on a record that you have open. This is terrific.

However, the pop-up that indicates WHICH user is ... flaky? It's rarely the actual user that has made the change but often the current user, or sometimes the previous user that saved the record.

Is this a known issue? Is there a fix?

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Someone has modified the field on my record:

But wait, that's not actually the user:

[Sue Frost · Accepted solution]

So the Mobile UI plugin was already enabled - so that wasn't solving the problem.

I did log a ticket with SN () who were unable to re-produce the issue. When they came back to me I was unable to reproduce it either. They were able to find a problem (PRB658173) that may be related and they've attache my incident to that problem.

It's also possible that this is more of an issue in sub-production regions.

So, all we can do is wait and see what happens when we go live.