We have an inbound action set up to create a catalog item when it receives a specific email that also includes an excel workbook. It was working fine until they decided to add macros to the workbook so the file type is now. .xlsm file type instead of xls. Now when it processes the email the attachment opens fine if you navigate to Email- Received but if you go to the catalog item created, the file is attached but when you open it you get the following error
I can only deduce that the inbound action copying over this file is somehow not liking the macro stuff and it's breaking it when copying it over. The inbound action uses
GlideSysAttachment.copy('sys_email',sys_email.getUniqueValue(),'sc_request',rc.sys_id.toString());
Any thoughts or suggestions on how I might fix this or what is happening is appreciated!
