How to disable tags menu in the banner in knowledge form without using DOM

[Community Alums]

Hi All,

Sample snippet from onLoad client script which disables 'tags_menu' on banner in knowledge form but uses DOM manipulation which is not a best practice, so how to achieve this without using DOM.

Below is the code :

function onLoad() {

    var ga = new GlideAjax('gl_sc_script');

    ga.addParam('sysparm_name', 'getValueKbRel');

    ga.getXML(getRel);

    function getRel(response) {

        var answer = response.responseXML.documentElement.getAttribute("answer");

        if (g_form.getValue('workflow_state') == 'review') {

            g_form.hideRelatedList(answer);

        }

    }

    //Hide Tag on top of a Knowledge Article

    var e = document.getElementById("tags_menu");

    e.style.display = 'none';

}

[Dr Atul G- LNG]

Hi @Community Alums 

Worth checking

https://www.servicenow.com/community/developer-articles/a-comprehensive-guide-to-disabling-tags-in-s...

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0716486

[Ankur Bawiskar]

@Community Alums 

without DOM manipulation not possible.

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar]

@riyaz150819 

Hope you are doing good.

Did my reply answer your question?

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏