Hi @Charan 1997
You want to hide the attachment clip for all user ?
Try with client script
if(g_user.hasRole('ITIL'))
{
g_form.disableAttachments();
}
https://www.servicenow.com/community/itsm-forum/how-to-hide-attachment-icon-on-incident-form/td-p/84...
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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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