Making Fields Visible Under Conditions
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-06-2014 12:05 PM
I have created 4 fields for my Incident form but I only want them to be visible when a particular Subcategory is chosen. How can I do this? Is it a Business Rule? A UI Policy? Something else?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-06-2014 12:58 PM
You should be able to select the fields you have created on Incident table. You can create new UI policy actions if you want to show/hide some specific fields.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-06-2014 01:02 PM
I'm sorry. You're absolutely correct. I wasn't seeing them because I was assuming they'd be prefaced with a "u_". They are all there.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-06-2014 01:03 PM
I tested it and it is working. Thank you all for your help!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-01-2019 02:22 PM
What did you do to get this to work?
I need to create a rule of some sort.....Business rule? When a ticket is opened and the Category= Data Handling and Sub Category = Data Destruction I need to insert new fields into ticket.
Whats the best way to accomplish this?
