Modify the fields on form header on Security Incident Response Workspace

[kushaltm]

Hi All,
Please could anyone help me to resolve the below query.
Modify the fields on SIR form header on Security Incident Response Workspace

Thanks,
Kushal

[pratikjagtap · Accepted solution]

Hi @kushaltm ,

1.Navigate to UI Builder

• Go to Now Platform UI → UI Builder (/now/ui-builder).

2.Open the Security Incident Response Workspace

• Select the SIR Workspace (the name may vary like Security Operations, Security Incident Workspace, etc.).
• Choose the page used to display a Security Incident record. This is often named like Security Incident Record Page.

3.Locate the Record Header Component

• In the page layout, find the Record Header component. It usually appears at the top of the page layout.
• Click on it to open its properties panel.

4.Edit the Header Fields

• In the component settings, you'll find a configuration for fields to display.
• You can add, remove, or reorder fields here. For example, you might see fields like:
  • priority
  • risk_score
  • assigned_to
  • state
• You can add new ones (like category, impact, etc.) or remove any as needed.

5.Save and Publish

• After making changes, click Save.
• Then click Publish to apply changes to the live Workspace.

If my response helped, please hit the 👍Thumb Icon and accept the solution so that it benefits future readers.

Regards,
Pratik

[pratikjagtap · Accepted solution]

Hi @kushaltm ,

1.Navigate to UI Builder

• Go to Now Platform UI → UI Builder (/now/ui-builder).

2.Open the Security Incident Response Workspace

• Select the SIR Workspace (the name may vary like Security Operations, Security Incident Workspace, etc.).
• Choose the page used to display a Security Incident record. This is often named like Security Incident Record Page.

3.Locate the Record Header Component

• In the page layout, find the Record Header component. It usually appears at the top of the page layout.
• Click on it to open its properties panel.

4.Edit the Header Fields

• In the component settings, you'll find a configuration for fields to display.
• You can add, remove, or reorder fields here. For example, you might see fields like:
  • priority
  • risk_score
  • assigned_to
  • state
• You can add new ones (like category, impact, etc.) or remove any as needed.

5.Save and Publish

• After making changes, click Save.
• Then click Publish to apply changes to the live Workspace.

If my response helped, please hit the 👍Thumb Icon and accept the solution so that it benefits future readers.

Regards,
Pratik

[Ankur Bawiskar · Accepted solution]

@kushaltm 

check how it's done for other workspaces and enhance for your workspace

How can I control the list of fields under Details in Service Operation Worksapce 

If my response helped please mark it correct and close the thread so that it benefits future readers.

[kushaltm]

Thanks a lot @Ankur Bawiskar , It resolved my issue.

Regards,
Kushal

[Ankur Bawiskar]

@kushaltm 

Glad to help.