Modifying Out-of-the-Box workflows

[AJ5]

Hello Experts,

I am seeking advice on the best practices for modifying the out-of-the-box workflow. We have specific requirements to adjust the asset management workflow for our service catalog. Would it be better to create a copy of the existing workflow and modify that version to meet our needs, or should we directly modify the out-of-the-box version? Thank you for your guidance!

[Community Alums]

Hi @AJ5 ,

The best practice is to create a copy of the existing workflow and modify that not to modify anything on the OOTB workflow.

[AJ5]

Thank you @Community Alums. Do we also need to deactivate the OOTB workflow after the copy? 

[Community Alums]

Hi @AJ5 ,

Yes.

[SK Chand Basha]

Hi @AJ5 

Once you deactivate the OOB flows unable to make activate , best practise is make a copy of the flow and play around.

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