Moving Content Between Environments

[kurtbell1]

Hi there -

Does anyone know of a way to move specific content from one environment to another without relying on Record Sets?   My specific need is to move 20 record producers that the team spent a lot of time creating.   I'd rather not have to recreate them, but I do not see a clear way of being able to move specific objects like that.

[Chuck Tomasi · Accepted solution]

The best way to do this, Kurt, is to use update sets. That is the best way to ensure all the variable, layout, and other settings get from one instance to another.

These should be helpful

Getting Started with Update Sets - ServiceNow Wiki

Using Update Sets - ServiceNow Wiki

Transferring Update Sets - ServiceNow Wiki    

Update Sets Best Practices - ServiceNow Wiki

[kurtbell1]

Thanks Chuck.   While using Update Sets is definitely best practice, are there even any other ways of doing this kind of targeted migration?

[Chuck Tomasi]

Unless you captured everything in a scoped app, no.

[Chuck Tomasi]

I just had a second thought... you could clone the instances (as long as neither are personal developer instances.) That would copy over EVERYTHING and you would lose any changes on the target instance.