My Requests Widget Change

Sam Ogden
Tera Guru

Hi All,

I've added the 'My Requests' widget to the service portal that I am configuring.   When it reaches the display limit it just displays the following message:
'First 5 of 48 shown', On the simple list widget it gives the option to 'view all' and then takes you to a table view to see all the logs.   How can something similar be added to the 'My Requests' widget?

find_real_file.png

Any help is greatly appreciated.

1 ACCEPTED SOLUTION

Hi Sam,



I would suggest that you go to Widget Instances, Open the widget instance for My Incidents and change the following fields



Title: My Requests


Table: Requested Item


Filter: Active is true and other filters as required



Perform an Insert and Stay, This has created a new instance of simple list that you could add on your portal


find_real_file.png




Thank You


Please Hit Like, Helpful or Correct depending on the impact of response


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13 REPLIES 13

Ujjawal Vishnoi
Mega Sage
Mega Sage

Hi Sam,



Ctrl + right click on the widget and then go to instance options   then clear the maximum entries field.



find_real_file.png





Hope this helps.



Regards


Ujjawal


Hi Ujjawal,



I don't want to increase the number of records shown within the widget, I just want it to have an option to view all like happens on the Simple List widget.



My Requests


find_real_file.png


Simple List


find_real_file.png


This then links to the following page:


find_real_file.png


Sam yes, You need not to write any number in the Maximum entries field. You need to keep it blank then it will show all the request.


Hi Ujjawal,



In the code for the widget there is the below code so if you leave the maximum entries field blank to seems to revert to this.



find_real_file.png



As mentioned, I want the widget to only display say the first 10 records as there will be a background image, if I changed it to just show all of the records it would stretch the image and look very untidy.



Ideally I want the widget to show the first 10 records and then either have a view all button which takes me to another page to see all the records or have arrow buttons so I can toggle between the records



Thanks