My Requests Widget Change

[Sam Ogden]

Hi All,

I've added the 'My Requests' widget to the service portal that I am configuring.   When it reaches the display limit it just displays the following message:
'First 5 of 48 shown', On the simple list widget it gives the option to 'view all' and then takes you to a table view to see all the logs.   How can something similar be added to the 'My Requests' widget?

Any help is greatly appreciated.

[Alikutty A · Accepted solution]

Hi Sam,

I would suggest that you go to Widget Instances, Open the widget instance for My Incidents and change the following fields

Title: My Requests

Table: Requested Item

Filter: Active is true and other filters as required

Perform an Insert and Stay, This has created a new instance of simple list that you could add on your portal

Thank You

Please Hit Like, Helpful or Correct depending on the impact of response

[Sam Ogden]

Thanks Alikutty,

I think this should work for us,

[navinwosti]

Hi ,

So following the below steps I was able to create "My Request" custom widget with "View All" functionality:

1.First clone the OOB "My Request" widget so that customization can be done.

2.Append the OOB codes by adding "View all" codes from Simple list widget in HTML template.(From Code A to Code B )

3.Create a page with "Data Table from URL Definition" widget.Also Ctrl>Rt.click and in instance Options add the following:

4.Add following codes in Client Script(referred from Simple list with minor changes)

5.If you want to add filter then follow the following:

    Note:You can add filter accordingly for this custom widget the way you want to filter under Instance Options:

In server script,

6.Tadaa,done!!!

[Nolan3]

Thank you this got me much further then I was.  However that said I am not able to get the filter to apply to the request_list page that I created.  It always shows me all request in the system instead of showing only active that were opened by me or I was the requested for.

Any ideas on why that might be?