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‎07-24-2016 03:12 PM
https://hostservice.service-now.com/navpage.do?sysparm_query=number=CTASK0019728
I'm missing something here.
Any help?
Thanks!
Solved! Go to Solution.
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‎07-24-2016 07:21 PM
Thanks Guys, looks like these seem to work:
Incident
https://hclefhprod.service-now.com/nav_to.do?uri=incident.do?sysparm_query=number=INC00xxxxx
Change Task
https://hclefhprod.service-now.com/nav_to.do?uri=task.do?sysparm_query=number=CTASK00xxx
Change Request
https://hclefhprod.service-now.com/nav_to.do?uri=change_request.do?sysparm_query=number=NUMXXXXx
Group Approval
https://hclefhprod.service-now.com/nav_to.do?uri=sysapproval_group.do?sysparm_query=number=NUMXXXXx
Problem
https://hclefhprod.service-now.com/nav_to.do?uri=problem.do?sysparm_query=number=NUMXXXXx
PTASK
https://hclefhprod.service-now.com/nav_to.do?uri=problem_task.do?sysparm_query=number=NUMXXXXx
Request Item
https://hclefhprod.service-now.com/nav_to.do?uri=sc_req_item.do?sysparm_query=number=NUMXXXXx
Request Item Task
https://hclefhprod.service-now.com/nav_to.do?uri=sc_task.do?sysparm_query=numberNUMXXXXx

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‎07-24-2016 07:24 PM
For the change task, you can use change_task.do instead of task.do, that way you are querying on only change_task, but not whole task table. Please mark it as correct if your issue is resolved.

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‎07-24-2016 07:52 PM
Hi David,
Task is the parent table, where as incident,problem and Change is the child tables. So if you query task table it will give you all the records of Parent and child records.
Depending on your req you can either have task or change_task table.
Let me know if that answered your question. If so, please mark it as correct so that others with the same question in the future can find it quickly and that it gets removed from the Unanswered list. Thank you