Hi Team,I have copied [ made a copy] of few variables from global catalog item to scoped record producers.Now I need to write simple catalog Ui policies and catalog Ui policy action for the same, but I am facing issues in catalog UI policy action...a...
Hi fellow Developers!I have the following POST REST message which test successfully:I'm trying to create an Action for it in Workflow Studio. I created the inputs. Then I need to create the payload before I POST the message, but am having trouble cre...
I've been tasked with disabling the user input on Virtual Agent.I would think that I would find something for that I would find under the Custom Greetings and Setup, I would think the "Model Type" field, but that's read-only even when making a new co...
I just spent the last 3 hours going down every path I could imagine, but could not find any solutions to meet these requirements.Require mandatory attachment on catalog item and prevent submission without it.Must use best practices; no DOM.Must use r...
Hi Guys,I have used global variable sets in scoped record producer which generates record in scoped table.How to map the respect variables of the variable sets to the fields in the table where record producer is generating the record?
Hi I I' trying to update data in Company[core_company] table. I'm using excel sheet to upload the data and update it.My excel sheet has two columns1) Name: String value. will be used as coalesce.2) Manufacturer: String value. T or F I've created a tr...
While a chat is been transfer to another queue, the agent is is left and we get message "Transferring to {Queue Name}",But after some time the User get message "We've not heard from you for a few minutes. Would you like to keep the chat session open?...
Hi, I put a glidemodal (glide_prompt) on a onsubmit client script. it shows up for a split second but then disappears. Anyone knows why its doing this? I will like to stay on the screen until the user hits submit or cancel
Hello developers,We recently upgraded to the Washington release and have installed the Supplier Lifecycle Management, Procurement Case Management, and the Source-to-Pay Common Architecture plugins. So far everything is working as normal but when we n...
I have a requirement to show the details tab under change request approval in the employee service center portal.For Ritm , approval request we are able to see the details tab. How we can achieve the same for change approval? Or how we can add inform...
is there a way we could create the history set using a script instead of manually creating it by opening a record.context: we are trying to retrieve a data from thousands of user profiles and we are querying the history set tables but we saw that not...
Hi All ,Okta team has provided me okta issuer and okta client id but i am not pretty sure which option i have to select for application registry.. can someone help me on this
Hi Everyone,I recently moved to Configurable HR agent Workspace, but i'm unable to view personal notes on the contextual side pannel like it's shown below:These are the notes i was referring:https://www.servicenow.com/docs/bundle/washingtondc-employe...
I am trying to create a button on incident table named password reset, for this I need a confirm box saying "are you sure you want to reset password" (yes/no). but unfortunately when I use confirm(), its not saving. Please assist.
I had a previous question and was able to get some assistance with that. However I am now trying to get the spModal alert to display each of the answers from my GlideAjax onto individual lines I was able to look at the link and get the spModal, How...
