Props in UI builder
Can anyone explain why in 1 of my pages it has the props of record sysid and user sysid whereas in the other page it doesn't? Any how do I add them both to my other page. Im quite new to UI builder
Forum Posts
How the field "Conflicts status" gets changed in Change request
I have to check why the conflict status field is working different for emeregency change.For ex. when i create any expedite or normal change the conflict status value is "not run" but when the change state move to "assess" state then conflict status ...
how to show comments and attachment through specific user in servicenow
Hi All, How to show a specific user in activity? We are receiving 3rd party data through REST, and we are calling script include through client script, so this is designed that once the user loads the form, the 3rd party API will be called. If data i...
Error: Change model cannot be modified for in progress Change Requests
After change request is created and saved we get the above error. Can anyone help me to resolve this issue.
Field name is not showing in Pie chart in Platform Analytics
Hi Everyone, Field name is not showing in Platform Analytics, I am creating Pie chart reportPFSA SS: Please help me as its quite urgent! Thanks in advance Regards,Chhavi Agnihotri
Transfer CSV file from Mid Server path location to SFTP file path location
Hi, does anyone knows how to implement this in detailed? I've utilized scheduled exports set to export data in a csv format and sent to mid server "export" file location, but I want it to be auto transferred to a sftp file path location? Does anyone ...
Resolved! Push .csv file from mid server to an SFTP location
Hi,I have came across a requirement where I need to post a .csv file to my mid server and push to an SFTP location.Please note that my mid server is hosted in Linux and my SFTP location uses a public key authentication method .For that I am using the...
My instance with recent maintenance keeps going offline
My instance with recent maintenance keeps going offline, no access, i'll loose it, support needed please. Getting back online is that a backend issue or something on my end?
Employee Center Topic Page - Video Widget
Hi everyone, I'm looking to move this video carousel widget to below the record producer list on the topic page. However, once it's moved, the widget is stretched and only shows the top half of the video. We do have another video widget on the homepa...
How to know if record was created by using order guide or not?
Hello all. We have a record producer which creates a record in custom table.This record producer is added in an order guide as well.Usually this order guide is submitted from Salesforce by agents and employees use record producer from SNOW portal to ...
Choice field value getting cleared out on workspace after saving the form
Hello all,I am facing an issue on custom workspaces if I try to update incidents on them.So, as per our existing logic, whenever someone changes CI field on incident, it will set values for Category, Service, Service offering and subcategory will bec...
How to trigger approvals for 2 groups parallelly in flow designer
Hello all,I've a requirement where if request is approved by requestors manager, it should trigger 2 more approvals in parallel from 2 user groups. If both the groups (anyone from respective group) approves, then it should create task.If any group (a...
To Open record in background from workspace (SOW)
We’ve recently developed a Service Operations Workspace (SOW) and are working on a feature for the dashboard page which is landing page : - https://instance.service-now.com/now/sow/dashboardWe want to enable a functionality where clicking on any numb...
Resolved! Simple Text Widget for Employee Center
Hello developers, I am new to page designer and widget configuration. Page designer I have been able to figure out thus far, but I have a requirement for a simple text widget for my Employee Center Mega Menu topic pages. I have not found one yet that...
Meta keyword not functioning properly in ESC portal/employee center
In ESC portal, as ADMIN also one keyword "account management" shows All as 13, Requests as 11, Articles as 2, but as soon as I click on the Requests, requests becomes 46 and Articles to 139, so basically, using this keyword only 13 related catalog an...
