Hi Experts, When end users submit requests through the ESS portal, they can only see the status of their request. Some of our workflows include approval steps, and occasionally these approvals are pending for extended periods. As per our ITIL process...
we are facing this issue: when we add the control objective to a indicator template this dosent create the indicators accordingly.but adding a control objective to a second indicate template, the indicators to each valid record are generated correctl...
Hello All,There was a page created outside of service now. We want to make it so that if someone picks something specific from a drop down it redirects to our internal internet site. Is there anyway to do this?
Question Which UI Experience was removed from Guided Application Creator in the Quebec release? WorkspaceMobilePortalClassic UIThe getCurrentDomainID() method is part of which scoped class? ScopedDCManager Scoped Domain Scoped GlideSession GlideRecor...
Hi Team, I have got a requirement that, there is one field (Password) in the catalog item called "Password reset". After ticket creation, we generally see the password field in the Requester details under RITM form. In that RITM form I want it to be ...
Problem:I am trying to do authorization_code flow in my servicenow instance.I have the following set up: 1. clientId2. clientSecret3. redirect_uri After doing log in through UI. I get the code. But when I exchange that code for an access/refresh toke...
Hi I need to update the state field for our SC Tasks via the REST API but the field is protected I assume by a workflow and can only be updated by the UI Action buttons "In Progress", "Close Task" and "Cancel".How can I trigger these UI Actions for s...
We are looking to integrate one global instance of Intune with two separate ServiceNow instances. We have one for our US based BU's and one for our EU based BU's. Has anyone developed a solution on how to filter Intune data so that it populates into...
Hi Experts, We have few requirements where we have to use scripts and fetch the data and display the information in platform Analytics. Using the existing data visualization option we couldnt achieve this. We are not able to use the indicators since ...
Requirement: VIP caller log incident then set priority to critical.yesterday implemented the script worked fine but today any script not getting triggered. Today when i am trying to log incident caller as VIP then vip logo "not" observed on form also...
I have built an integration in a Flow that uses SOAP API to exchange data with a remote system. It uses UsernameToken for WS-Security and it uses a MID Server to reach the remote system securely. When I tried to test it I received an error "WS securi...
From external system to transform table I'm receiving the amount as- 100 EUR which I'm mapping it to a table which has the field 'u_amount' which is of type price. I have written a script for the transform but only the value(100) is getting populated...
Hi all, In Virtual agent - now assit- if you type " I want to order new laptop" it will brings some catalog item and ask to "start request". Once you click on the start request it will show like this- can anyone tell me where to add custom option her...
Hi, I have defined a custom table which includes following 2 fields among others: Field 1 -> reference to sys_user_groupField 2 -> Choice field with dependent field as Field 1.name (i.e. referring to sys_user_group.name) The requirement is whenever o...
