Hello ServiceNow Community,I'm currently preparing for my Certified System Administrator (CSA) exam and have an urgent concern regarding the upcoming release transition.I've extensively studied for the CSA exam using materials aligned with the Xanadu...
After the record insert step in atf and i want to validate the record but when i am trying to run the TEST , iam getting failure in test saying that record is not found even though the record was inserted successfully
Hi Team ,I am trying to imply an workflow where it should runs events when , it met conditions like Lost item is either mifi device, byod device, issued mobile or issued surface device , or all of them or any of these combination basically , so howev...
Hi,I have created max_length attibute to Description 5 on incident table, but it is not working. I don't want to use scripting, but why is it not working. Kindly help. RegardsSuman P.
How to add dynamic filter like contact.account is dynamic of me in ai search indexed sources if we add it throws an error, how to resolve this?
Hi ,I want to implement a functionality as based on count of attachment added will get same count of category fields ..for eg if i add attachment 1 then i should get category 1 as field , if i select attachment 2 then i should get/ visible category 2...
Hi team, Using the collaborate option in Service Operation Workspace, we are looking to integrate MS teams in context to Major Incident Management. Can anyone help me how this can be accomplished.
Model is a reference field in the main table, and in the Model table there is another reference field to the Brand table which is not clickable. How can I make it clickable? Is it an ACL or something else?
How to highlight the Additional Comment journal field Label with red color incident form.
Hi All,Service now has the Sidebar Discussion when we click on the chat option on the top right corner as show in the below screenshot After opening a record and click on start the conversation or open an existing conversation whenever a user chat th...
Hello Developer Community! Today I'm sharing a hands-on example of using Transform Maps to get external data from csv into the ServiceNow Platform without creating any duplicate records. Hope this is helpful for you!Introduction:In ServiceNow, a Tran...
I'd suppose "generic" fields, like "created" would be available to display, filter upon. Yet I cannot find the created field in the filter options for external users. Can I change this? can I make the created field available in the filter?
Hi: We activated Predictive Intelligence > Similar Knowledge Articles. When we access 'Similar Knowledge Articles' Related Search Results from an incident record, it returns knowledge articles that the user does not have permission to read. It says s...
Hi, Before the transition to the new platform analytics workspace, I had code that used the Highcharts client-side API to extract the data of all charts displayed on a dashboard. I'm trying to adapt this code to the new dashboard UI. Does anyone kn...
Hi All,As per out of the box functionality, once any catalog item is added to "Save as draft" section and further if any changes like variable modification/item deactivation occurs, the system detects these changes and whenever the user opens the dra...
