I have a flow which seems to have stopped triggering at a specific day. I used to trigger on a case update and worked perfectly, until it didn't.When I test the flow an manually enter a case ID which should have triggered the flow it works fine, but ...
Hi everyone,I'm working on an Inbound Email Action that creates incidents. I want to apply a predefined Incident Template to populate default values like category, urgency, impact, assignment group, etc.script: var incidentGr = new GlideRecord('in...
Looking for advice on best practice regarding UI actionsRequirement: Remove 'Add to visual task board' UI action from context menu in a change request.This UI action is defined against the 'task' table. We don't want to remove it from anywhere else. ...
Hello,The System Events and Jobs Dashboard displays counts such as scheduled job errors.Here’s what I would like to achieve:Display for individual usersDisplay for all usersI want to show the number of errors for a specific scheduled job on the home ...
Hi,I am trying to send an email with the order number to the same user who created the catalog item. Kindly help. RegardsSuman P.
Dear all, As part of requirement I wanted to remove existing priority 5 value from incident table. That value is getting selected based on impact and urgency value 3,3 each. I've updated priority matrix value to update priority to 4 from System Pol...
SummaryI’m developing a custom Variable Editor widget in Service Portal.When I delete an item (a variable row) and click “Save,” the deletion is correctly reflected in the database.However, after saving, the deleted row reappears in the Variable Edit...
Hello All, I got a requirement where the 'Number' field background color should get updated to yellow when attachment is attached by Requester. Could you please help me with your inputs to achieve this scenario. Thanks for looking into this.Thanks,Pu...
Hi All, I am using this below syntax for the approval form the flow. when 1 user is approving the request other user request should go to "No longer require" but insead all of them changed to "Appoved" var approvers = fd_data.flow_var.approvers_list;...
In ServiceNow flow designer, we have a subflow for an integration.In one of the steps for getting API token - we have a state called "Presumed Interrupted"because of this, flow is stucked.How to resolve it?
Hi, currently i'm working in configurable workspace.I have to create lots of pages .so it's hard to create UI's using components as i want. So i want to know is there any way to build that UI's using HTML ,CSS only.without any inbuilt components.
Hi, I have a variable of type String that stores 64base from an images convertion.How can i insert this base64 into a field on the incident table of type ‘Image’
Hello Guys, On the employee center portal, the page numbers are improperly formatted (below screenshot).. we are using ootb widget not customized. Is there we could fix this or should it be a HI ticket as this is ootb? It should be moved towards righ...
can any one please tell me how to convert workflow to flow designer
I want to enable the Delete UI action button for a specific user for my custom table which extends from the task table. When I tried checking the UI action button in the task table and tried adding the user role here I don't see the user able to view...
