Forum Posts
Resolved! Running a script include in a sysID filter
I am trying to return all approvals for a specific Catalog Item, i have the script working but i want to run when you select on a module in the navigation. Here is my script: var approvalTest = Class.create(); approvalTest.prototype = Object.extends...
How to configure 3 strike rule in workflow
I need to configure 3 strike rule for sc task closure and trigger emails to user. I need to send 3 reminders 1 for every 48 hours and based on user time zone and excluding holidays. Stop reminders if user responds before 3 reminders.
Resolved! Mid Server: Set up Mid Server on Local Machine
Setting Up MID Server on ServiceNow Instance ️Hello All,In this article, I will guide you through the process of setting up a MID Server on your local Windows machine. In a future article, we will explore how to run Discovery for the local machine. T...
Resolved! Client Script actions all-in-one place
Hello SN Family, I am new to ServiceNow development and recently started exploring client scripts and their usage. I understand that there are four types of client script functionalities: • onLoad• onChange• onSubmit• onCellEdit From what I've se...
Using thhe Configure function field in reports to return the month from the sys_created_on field
Hi,Does anyone know how to return the Month name from the sys_created_on field using the configure function field in reports? I want to have the month as a column in a table to allow me to report on number of incidents per month - I know this can be ...
Scripted Availability Method in Appointment Booking Configuration
I have a fully functioning Appointment Booking Configuration set up. But we've had a change in requirements, so I need to switch to using the 'Scripted' Availability Method. As a user, when I display the schedule, the script doesn't even run (not eve...
Auto-refresh PA widget
Hello,I have created a PA widget and added to my dashboard. This widget does some calculation in backend (formula indicator) and collects fresh data every 30mins. This widget displays the percentage.Can we auto refresh this instead of manually refres...
Catalog Item – How to calculate total bill from multiple price fields
Hi Community,I am working on a Service Catalog Item that allows the user to select food items (Veg and Non-Veg) with corresponding prices.I have almost completed all the configuration:Field visibility is controlled by UI Policies based on selection o...
Resolved! How to create a dashboard for a specific record?
Hi all, I'm trying to create a dashboard that displays information about a specific record. I want to be able to choose the record and the indicators display information about some fields and some information regarding the related lists. For example...
UI Action Prompt for save
I have a UI Action then when click it calls a workflow which uses the task_ci table to get the approvers from the CIs. I noticed that if I add a CI to the configuration item field then click the UI action it is saving the records but not before the w...
Resolved! Cannot Read Catalog Item Variable from RITM in Catalog Client Script
I have something really weird going on. I am building a Catalog Item that uses the Delegated Request Experience (so they can select multiple people under Requested For). The issue is that they want to show the Manager and Cost Center for each perso...
wanted to create notification when MSI is linked to SIR
we wanted to create notification when major security incident is linked or unlinked from an SIR but we are not getting exact result, can anyone share the process of it ?
how to address same field twice on one form in HealthScan report
We have a health scan report of client instance and we need to address below situations: 1. same field twice on one form 2. Too many fields on one form How should we resolve these scenarios considering best practices?
Do the following in parallel in flow is not working
Hi All, Do the following in parallel is not working as expected. When triggering the approvals its directly goes to no longer required and rejected status. find the screenshot for reference. The approval filed is empty as well.
