I've been trying to connect with LDAPS without any luck. Our current connection to LDAP works completely fine if we use the IP address with the following format ldap://192.158.1.38:389/ After we installed the certificate I'm facing the following erro...
What is the use of Catalog home page and Catalog category home page fields on portal form
Hi All,Kindly help me how to fix this below ACL's'helpdesk1' user is member of 'Help Desk-DF', 'HelpDesk-DF' group members will have only snc_internal role , they should able to see incidents where Help Desk-DF(u_helpdesk_df) field is not empty.READ ...
Thanks in advance for your help!I have 2 fields one takes a percentage of the base pay for an increase and the other takes a dollar amount of the increase.We want the user to be able to fill one of the fields in and the onChange script will make the ...
Need to give user_admin ability to import/export XML group records they've created to other instances. From what I've configured they now can see Import XML but get the following error: Unable to upload file due to security restrictions Also, they ca...
Good morning, I have a flow that I have 6 tasks that are worked in parallel. There is a select question on each task that has 3 options, Yes, yes with comments and no with comments. the field names areapproved_by_opsapproved_by_it_infrastructureappr...
Whilst testing a catalogue item, I did notice something strange: When I select an option, I can see that the More information box on the right is collapsed as required and when I click on it, it expands as expected:I then decide to untick my selected...
Hello Everyone, I'm facing a decision regarding migrating our workflow to either Flow Designer or Playbooks. I'm uncertain about the best course of action. We have a key workflow that is crucial for our catalog items, as it retrieves data from a cust...
Hi all, Ive installed the RPA login agent and I can’t get it to log in to my machine. Are there any tricks or gotchas I should check out? I trigger the bot process and it says “logging into machine” but it eventually fails. The VM is windows 11 and...
Hello ALl, We are implementing Service Map.We are seeing a behavior on impacted services related list : where in we are seeing non operational CI/services in the list. How can we only allow related items that are operational ?
Hello Team,How can I fetch the Latitude Longitude on user table.Can you help me with the complete steps to achieve this.Also once I get the Latitude Longitude on the user table, I need to fetch the 3 nearest locations from the contact's location.Than...
Hi All,I need clarification on the Name field in the ACL form.What is the exact difference between selecting None, star and a specific field name in the ACL?When we use star or a specific field, how does it behave differently from None?Are Conditions...
Here we have modified the First greeting and Show me everything has been replaced by Frequently Asked Questions but this second blurb which currently contains, "Help me understand your Request/Issue" was like below earlier "What's your issue or requ...
We have set up Knowledge Approval Flow on Knowledge Base to 25 % from 50 % it changed on New Articles. But how to have that changed in existing knowledge articles.
In Zurich Service Portal Catalog item, the More Information is now squished into the same line as the question.Is there anything we can do to make this move to the next line? If so, please advise. In Yokohama, it is in its own line which looks bette...
