I have a record producer and I need the variables from the record producer to be displayed in the variables tab when creating a task in a custom table. I was trying to do this via flow designer using the create catalog task action, but I can't insert...
Hi I have added new fields to a form to replace some old fields. I need to make sure that I dont lose any historical data and would like to map the data from old fields into the new ones. I have already removed the old fields from the form however an...
Hello Team, I am currently working on Tag-Based Service Mapping and would like to gain a better understanding of the Traversal Rule process. I have already gone through the ServiceNow documentation on Traversal Rules, but some concepts are still uncl...
I have created the list declarative action as client script. I have created the pop- up and not able to hold the sysids of multiple or single record. Please help me
Hello I am working on the CSM and would like to enhance the Standard Ticket Header on the case record page.Currently, the header displays key fields such as Case Owner, Priority, Contract, Account, and Asset. As shown in the attached screenshot, ther...
Need Language code mapping for english to french translation.we have created fr-> en-fr but not working
I've set up a Platform Analytics dashboard: I'm wanting to add Performance Analytics widgets from one normal dashboard onto my Platform Analytics dashboard: However, what I've noticed on the Platform Analytics dashboard is that when I click on 'Add...
When previewing the update set batch on the Zurich instance, I am getting 4 preview errors under the "Preview Problems for Batch" tab.Error Message:Could not find a record in wf_workflow for column workflow referenced in this update.Could not find a ...
How to reset after filter in UI builder if i filter out how to revert the same as unable to do the same right now
Hi Team, When I submit a service request from the portal, the data is visible in the form view. However, in the list view, the same data is not displayed.I have checked Client Scripts and Business Rules, and there are no customizations affecting this...
Hi Team,I am working on a requirement to create and trigger a survey on a monthly schedule for all active users in the sys_user table.So far, I have:Created a survey under All > Surveys > View Survey > NewCreated one metric categoryAdded a test quest...
Hi Community We are doing a poc to show similar tickets to the fulfillers - based on the short description field input. This will help fulfillers identify accepted resolution steps from similar cases.We want to achieve this using:Primary: Predictive...
Hi Team - In my PDI getting this ' Flow Execution ErrorOpen Context Record ' in flow operations PDI version is - zurich can anyone please help me here
Hi, I am stuck waitlisted for an Australia PDI. I want to cancel my request so that I can request a lower version. There is no option to cancel my request on the main Developer page. It shows that I am waitlisted, but provides no option to cancel.
From MDCA(defender-cloud-apps) they provide service account password client id and client secret and servicenow instance url once they click next and it will start scanning and new refresh scan will be stored in oauth_credential table. So everytime t...