Need Assistant with Basic Athentication

[Community Alums]

Hi All, I have one email script to generate clickable link below code is a part of email script, Sometimes link gives an error ("414 Request - URI Too Large") error, As per checking URL length is too long approx 15k to 17k characters thats why that error came.

To fix this error I used below code, It is working fine, It converts Long url to tiny url by using POST method and create record in sys_tiny_url table and then used that tiny url in our email, It looks good and working as expected, but Hardcoding username / passwd in a script is not a good idea, Can anyone please suggest how can I proceed without hadrcoading of username and password in script

 //Maximum Practical length is 2086 charecters
    if (url.length < 2086) {

         gs.info('No need to convert in Tiny URL is');

        template.print('<a href=' + url + '>report link </a');

    } else {

        var request = new sn_ws.RESTMessageV2();
        request.setEndpoint('https://' + gs.getProperty('instance_name') + '.service-now.com/api/now/tinyurl');
        request.setHttpMethod('POST');

        //Eg. UserName="admin", Password="admin" for authentication, any basic servicenow user
        var user = "admin";
        var password = "admin";

        var body = {};
        body.url = 'https://' + gs.getProperty('instance_name') + '.service-now.com/itam_portal?id=my_it_asset_report&table=u_gap&filter=ccl_sys_class_name%3Dcmdb_ci_appl%5EORcl_sys_class_name%3Dcmdb_ci_computer%5Ecl_install_statusNOT%20IN111,14%5Ecl_u_number%20IN' + hwname + '%5Ecl_assignment_group%2Emanager=' + manager + '&view=my_it_asset_report'; //url that need to be shortened


        request.setBasicAuth(user, password);

        request.setRequestHeader("Accept", "application/json");

        request.setRequestHeader('Content-Type', 'application/json');

        request.setRequestBody(JSON.stringify(body));

        var response = request.execute();

        var jsonString = response.getBody().toString(); // get JSON of url

        var cleanedString = jsonString.replace(/["}]+$/g, '');

        var startPos = cleanedString.indexOf('"result":"');
        if (startPos !== -1) {

            var shorturl = cleanedString.substring(startPos + '"result":"'.length);

            
        }
         gs.info('Tiny URL is: ' + shorturl);

        template.print('<a href=' + shorturl + '>report link </a');

    }

[Ankur Bawiskar]

@Community Alums 

property is of what type?

are you using email script in scoped app or global scope?

[Community Alums]

@Ankur Bawiskar 

Username property type: string

Password property type: password

Email script scope: global

[Ankur Bawiskar]

@Community Alums 

try running this in background script and see it returns the correct password or not

if this runs fine then some other issue is present in your email script

var passwordEnc = new gs.getProperty('itamAPI_password');
var ge = new GlideEncrypter();
var password = ge.decrypt(passwordEnc);

gs.info(password);

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Community Alums]

@Ankur Bawiskar ,

Above script i checked in background script it is giving below output

Error occurred during decryption using KMFDecrypter: 
string may not be encrypted: Error occurred while trying to: SYMMETRIC_DECRYPTION
*** Script: [object GlideSystem]

[Ankur Bawiskar]

@Community Alums 

I think you need to check this, seems something new in terms of feature

https://docs.servicenow.com/en-US/bundle/vancouver-platform-security/page/administer/key-management-framework/task/configure-script-encryption.html