Need to create multiple RITM's in one req when submit perticular Catalog item

praveen47
Tera Contributor

Hi Experts,

I have a requirement like

 

We are creating one new catalog item, in that item we are making requested for field allowing to add multiple users, If the user submits the request with multiple users need to create multiple RITM's under same Request. (per one user need to create one RITM), All the Variables remines same. 

 

Can anyone help me on this.

 

Thanks,

Praveen.

 

 

7 REPLIES 7

suvro
Mega Sage

Use the requested for variable type there you will get an option to enable Also request for . You will get an option to raise the request for multiple people and only request will be generated and multiple ritms will be generated. It works only on portal

 

suvro_0-1678687335843.png

 

praveen47
Tera Contributor

Hi @suvro , 

 

Thanks for the Reply. 

 

Is there any way to show this functionality from platform side as well?

 

As per my requirement, Users can submit requests from both Platform and Portal sides.

 

 

Thanks,

Praveen

Ankur Bawiskar
Tera Patron
Tera Patron

@praveen47 

I created a blog for this. have a look and mark it helpful and also bookmark it

Multiple RITMs in same Request Using CartAPI 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hi @Ankur Bawiskar , 

 

I have have gone through the blog, Can i know on which table and where we need to write the script

 

Thanks,

Praveen