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Need to set up approval notification for requested item

Musab Rasheed
Tera Sage

Hi Folks,

I need to setup approval notification for my catalog item. currently I have configured one notification which is running on Sys approval table and event i have selected is 'approval.inserted' but the problem is this notification is triggering for change request as well. kindly help me on this. it's very urgent.

Below is the screenshot of things i need to include in my email template. suggest me how can i include few things from SC_REQUEST as well. thanks

Capture.PNG

Please hit like and mark my response as correct if that helps
Regards,
Musab
19 REPLIES 19

you have to dot walk below as shown in yellow



find_real_file.png


Regards
Harish

Extremely sorry bro but I'm not at all finding this. see screenshot below.



Capture.PNG


Please hit like and mark my response as correct if that helps
Regards,
Musab

check in filter like this


1.Approval for--task fields


2. then you will find Request Item(+)


click that


3.you will find Item



Item is (your catalog name)


Regards
Harish

Strangely I'm not at all getting that option. do you any code where i can specify name of catalog item in advance condtion. do u have code.?


Please hit like and mark my response as correct if that helps
Regards,
Musab

velvet
Mega Guru

Hate to jump and try to hijack this post but I NEED HELP BAD, I am so many issues with my approval email notification... Can someone here give me help with this also.. I can post my details if so