Need Usecases of Business rule & client script

[harver31]

Hi All

Can anyone provide the use-cases for Business rules, UI policy, Client script?

Thanks in advance

[Dr Atul G- LNG · Accepted solution]

Hi @harver31 

This might be helpful

https://developer.servicenow.com/dev.do#!/learn/courses/washingtondc/app_store_learnv2_scripting_was...

[harver31]

Hi @Dr Atul G- LNG Can you share some realtime scenario as well?

[Dr Atul G- LNG]

Hi @harver31 

BR - Copy the comments from Change task to change 

Close Incident when All incident task get closed

UI Policy 

- Create a small Application for parking booking

Then make few field mandatory like vechile number etc.

Client Script

- Above example, ask for parkin start / end date and then populate the number of days

You can create any App and then these type of use cases you can build. 

[Aleks5]

Hi @harver31 

Business Rule: You can trigger a script by a condition when a record is inserted/updated/deleted

for example: You create a new User-Record (onboarding) and assign him a Team. You could create a business rule, to inform every teammember about their new colleague.

Client Script: Trigger Script right on the form while working on it.
for example: You are creating a new User-Record. You fill in the name and then the surname attribute. The client script gets triggered and fills out the two fields "UserID" and "Email" automatically.

UI Policy: Sets mandatory, read-only, visible by condition.

For example: You are working on the User-Record. If you flag the field "External", the field "Mobile" becomes mandatory and the field "Tax ID" becomes visible and mandatory.

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