new related list

[El Cuchi]

Hi There,

I created a cat item that has a variable (list collector) that stores one or more business applications.

I would like to create a related list in the "business application" form that shows all request items related to that business application.

I am not sure how to do this as the name of one or more business app are stored in a variable rather than a field and i also have more than one.

how do i do this?

regards.

[James Chun · Accepted solution]

Hi @El Cuchi,

• Create Relationship [sys_relationship] record. Something like the following

Refer to the doc for details - https://docs.servicenow.com/bundle/washingtondc-platform-user-interface/page/administer/form-adminis...

Note that you would need to replace the sys_id in the query with your variable's sys_id

• Open a Business App record and select Configure > Related Lists
• Search by the relationship record's name and add it to the list on the right

Outcome:

Cheers

[James Chun · Accepted solution]

Hi @El Cuchi,

• Create Relationship [sys_relationship] record. Something like the following

Refer to the doc for details - https://docs.servicenow.com/bundle/washingtondc-platform-user-interface/page/administer/form-adminis...

Note that you would need to replace the sys_id in the query with your variable's sys_id

• Open a Business App record and select Configure > Related Lists
• Search by the relationship record's name and add it to the list on the right

Outcome:

Cheers

[El Cuchi]

Hi James,

I configured the relationships record as you suggested and although it works, not only shows the requests where this business application was selected but it brings all different catalogue items.

I need the list to bring all requests but just for a specific catalogue item. It should show only the first 2 requests.

thanks

[James Chun · Accepted solution]

Hi @El Cuchi,

You can add another line of code, something like:

current.addQuery('item=your_catalog_item_sys_id');