Interested in a ServiceNow event built for developers? Registration for now[dev]26 is officially open!

Next Experience UI report group by issue, custom database view labels

mdcyb
Tera Contributor

I've discovered a problem with the Next Experience UI view for dashboards. 

 

For the group by feature in dashboard reports, the Core UI view honors the custom labels defined in the sys_documentation table for my database view columns, but the Next Experience UI view does not and instead displays the underlying/source-field labels instead. Image 1 is from Core UI, and image 2 is from Next Experience UI. These are the same dashboard, just in different views.

 

Image 1 (Core UI):

GitHub label issue for group by before-edit.png

 

Image 2 (Next Experience UI):

PA label issue for group by before-edit.png

 

These labels are temporarily fixed after applying alternative group by settings in the Platform Analytics editing mode (see below image), but these labels reset after I switch back to Core UI and then back to Next Experience UI.

PA label issue for group by after-edited.png

 

Has anyone else ran into this problem and found a permanent fix? I may have to submit a ticket for this after discussing it with my team because this can dissuade users from adopting Next Experience UI components. Thank you for reading!

0 REPLIES 0