Notification contains days count in decimal. Want to remove decimal part.

[Evan2]

Dear All,

We are triggering email notification after state is resolve of an incident. The sample notification is like below-

"Your incident INC0000001 has been resolved.The incident will automatically close in 5.0 days" 

Here it shows auto close day in decimal. I want to change it only to integer. Please help me.

Regards,

Nandan

[Evan2]

Hi ,

I was earlier using the same but I am getting value in decimals. But I want only integer value.

Notification is showing like this:

Your incident has been resolved.The incident will automatically close in 5.0 days

Regards,

Nandan

[Sampath Dimmal1]

Hi Kumar,

 

//change the code at line number 9 with below code

template.print('in ' + (hours + "").substring(0,(hours + "").indexOf("."));+ ' hour' + ((hours>1) ? 's' : '' ) );

//and also the code at line number 11 with below code

template.print('in ' + (days + "").substring(0,(days + "").indexOf("."));+ ' day' + ((days>1) ? 's' : '' ) );

 

let me know if that is working

[Evan2]

Hi ,

I am getting error while changing the script.

PFB.

Nandan

[dvp · Accepted solution]

Can you try this in email script and see if it works

(function runMailScript(current, template, email, email_action, event) {
template.print('<p><font size="5" color="#808080" face="helvetica">');
template.print(gs.getMessage('Your incident has been resolved.'));
template.print('</font></p>');
template.print('<p><font size="4" color="#808080" face="helvetica">');
template.print(gs.getMessage('The incident will automatically close '));
var days = parseInt(gs.getProperty("glide.ui.autoclose.time"));
var hours = days * 24;

if (days == 0)
template.print(gs.getMessage('now'));
else if (days <= 3) {
if(hours == 1)
template.print(gs.getMessage('in {0} hour', hours.toString()));
else
template.print(gs.getMessage('in {0} hours', hours.toString()));
}
else {
if(days == 1)
template.print(gs.getMessage('in {0} day', days.toString()));
else
template.print(gs.getMessage('in {0} days', days.toString()));
}
template.print('</font></p>');
})(current, template, email, email_action, event);

[Evan2]

Hi,

Thanks you so much for your efforts. Its working fine.

Regards,

Nandan