We've updated the ServiceNow Community Code of Conduct, adding guidelines around AI usage, professionalism, and content violations. Read more

Notification Preference page is not showing on clicking Notification Preference link in email

Sangeeta_Nayak
Tera Contributor

While clicking Notification Preference link in Unsubscribe | Notification Preferences which is present in received email footer redirecting to blank home page in ServiceNow without showing the Notification Preferences list.

 

The below properties are set as 

 glide.notification.preference.ui.enabled = True

 glide.notification.use_legacy_subscription_model = False

 

But also the required page is not showing while clicking the  Notification Preference link in Unsubscribe | Notification Preferences.

1 REPLY 1

Dr Atul G- LNG
Tera Patron

Hi @Sangeeta_Nayak 

 

https://www.servicenow.com/community/developer-forum/why-unsubscribe-and-preference-link-is-not-show...

 

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************