Notification to users in Watchlist

Community Alums
Not applicable

Hi All,

 

i have configured one notification in task table, it should trigger when task created and update to requester and to watchlist ppl, its working for requester but not for watchlist,

find_real_file.png

can some one help me where its wrong.

 

Regards,

Roopa

1 ACCEPTED SOLUTION

Nope, keep the notification on same place.

Just pick the watchlist from RITM instead of task.

 

Requested Item.Watch list instead of just watchlist

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7 REPLIES 7

Gaurav Bajaj
Kilo Sage

Hi Roopa,

May I ask where this watchlist is present, is it on the requested item or request.

If its request, you will have to pick the users from the request by dot walking

Also, make sure that send to event creator option is checked.

 

Thanks

Gaurav

Community Alums
Not applicable

Hi Gourav,

 

Watchlist is in RITM, so its copied to Task as well.

 

Regards,

Roopa

Do you think the watchlist is getting populated only after notification is triggered?

Try giving it a shot by selecting watchlist from RITM instead  of the task.

 

Community Alums
Not applicable

Means Notification on RITM table?

 

Regards,

Roopa